3-1-1

3113-1-1 system311 calls311 system
3-1-1 is a special telephone number supported in many communities in Canada and the United States.wikipedia
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N11 code

N-1-1N11N11 number
The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan.

Automatic number announcement circuit

ANAC958-ANACautomatic number announcement
In Alberta, 311 was the automatic number announcement circuit (ANAC) until 1 April 2005 when this was changed to 958-6111 to make way for the 3-1-1 service.
N11 prefixes such as 211, 311 and 511 are also disappearing as test numbers as these codes are reassigned to local services such as city, community or highway information.

North American Numbering Plan

Area codeArea codesArea code(s)
The number format follows the N11 code for a group of short, special-purpose local numbers as designated in the North American Numbering Plan.

9-1-1

911911 call9-1-1 call
It is intended, in part, to divert routine inquiries and non-urgent community concerns from the 9-1-1 number which is reserved for emergency service. 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

Boston

Boston, MassachusettsBoston, MABoston, United States
This score is available on a public online dashboard and allows city managers in police, fire, schools, emergency management services, and 3-1-1 to take action and make adjustments in areas of concern.

Police 101

101101 telephone number
In all parts of the United Kingdom, the non-emergency number for contacting the police is 101.

Telephone number

phone numbertelephone numbersphone numbers
3-1-1 is a special telephone number supported in many communities in Canada and the United States.

Canada

CanadianCANCanadians
3-1-1 is a special telephone number supported in many communities in Canada and the United States. The Canadian Radio-television and Telecommunications Commission (CRTC) reserved the use of 3-1-1 for non-emergency municipal services throughout Canada on 5 November 2004.

United States

AmericanU.S.USA
3-1-1 is a special telephone number supported in many communities in Canada and the United States.

Municipality

municipalitiesmunicipalmunicipal division
The number provides access to non-emergency municipal services.

Application programming interface

APIAPIsapplication programming interfaces
An Open 311 application programming interface is also available for these services. On March 3, 2010, the Federal Chief Information Officer of the United States, Vivek Kundra, announced the creation of a uniform Open 311 application programming interface for these services.

Maryland

MDState of MarylandMaryland, USA
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996.

Call centre

call centercall centerscall centres
3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

New York City

New YorkNew York, New YorkNew York City, New York
The largest 3-1-1 operation in North America operates in New York City, which was implemented in 2003.

Canadian Radio-television and Telecommunications Commission

CRTCCanadian Radio and Television CommissionCanadian Radio-Television Commission
The Canadian Radio-television and Telecommunications Commission (CRTC) reserved the use of 3-1-1 for non-emergency municipal services throughout Canada on 5 November 2004.

Calgary

Calgary, AlbertaCalgary, ABCalgary, Alberta, Canada
The first Canadian 3-1-1 service opened in Calgary, Alberta on 18 May 2005.

Alberta

Alberta, CanadaABAlberta Transportation
In Alberta, 311 was the automatic number announcement circuit (ANAC) until 1 April 2005 when this was changed to 958-6111 to make way for the 3-1-1 service.

Federal Chief Information Officer of the United States

Chief Information Officer of the United StatesChief Information OfficerFederal Chief Information Officer
On March 3, 2010, the Federal Chief Information Officer of the United States, Vivek Kundra, announced the creation of a uniform Open 311 application programming interface for these services.

Vivek Kundra

Federal IT DashboardKundra, Vivek
On March 3, 2010, the Federal Chief Information Officer of the United States, Vivek Kundra, announced the creation of a uniform Open 311 application programming interface for these services.

TechCrunch

TechCrunch DisruptTech CrunchTechCrunch50
In 2009 at TechCrunch 50, CitySourced first launched 'Mobile 311' to allow citizens to submit issues directly from a smartphone to their local government.

CitySourced

In 2009 at TechCrunch 50, CitySourced first launched 'Mobile 311' to allow citizens to submit issues directly from a smartphone to their local government.

SeeClickFix

The online 311 service SeeClickFix, which partners with news organizations to promote reported issues, is available across the United States but does not connect to municipalities with their permission or knowledge except in a few select cases.

News media

mediapressmedia outlets
The online 311 service SeeClickFix, which partners with news organizations to promote reported issues, is available across the United States but does not connect to municipalities with their permission or knowledge except in a few select cases.

FixMyStreet

Open 311 is used internationally, for example by FixMyStreet in the United Kingdom.

Akron, Ohio

AkronAkron, OHAkron Ohio
A promotional website for 3-1-1 in Akron described the distinction as follows: "Burning building? Call 9-1-1. Burning question? Call 3-1-1."