4-1-1 is the telephone number for local directory assistance in the United States and Canada.wikipedia
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Directory assistance

directory enquiries118 5001-800-555-1212
4-1-1 is the telephone number for local directory assistance in the United States and Canada.
In the North American Numbering Plan (covering Canada and the United States), directory assistance may be contacted by dialing 4-1-1 (one of the N11 codes).


It was an alternative to 4-1-1, an often-expensive service provided by local and long-distance phone companies, and was therefore commonly known as Google 411.


Since the 1984 Bell System divestiture, the RBOCs in the United States have priced 4-1-1 use higher to an average of $1.25 USD per call, compared to $0.50 CAD in most of Canada, providing opportunities for competing services in the United States, such as ad-sponsored 1-800-FREE-411.

Tellme Networks

TellMeMicrosoft TellMeVoice of Tellme
Tellme Networks
Some of the services running on Tellme's network include directory assistance (4-1-1) for AT&T and Verizon (landline), AT&T's Voice Dial (*08), customer service for Merrill Lynch, E*TRADE Financial, and American Airlines, and e-commerce services for Fandango.

Glossary of American terms not widely used in the United Kingdom

American Englishdruthersnot used in British English
411: (pronounced 'four one one') colloquial, information about something (from 4-1-1, directory assistance number) (UK: 118xxx or 192)

411 (disambiguation)

4-1-1, a telephone directory assistance number in the United States and Canada

Mary J. Blige

MatriarchMary J Blige Mary J. Blige
The title, What's the 411?, derived from Blige's past occupation as a 4-1-1 operator; it was also an indication by Blige of being the "real deal".

Emergency medical dispatcher

911 dispatchersambulance dispatcherDispatch Officer
In the United States, the decision was made to utilize the Canadian number, for reasons of ease of memory (4-1-1 and 6-1-1 were already in use), and ease of dialing.


Some numeronyms are composed entirely of numbers, such as "212" for "New Yorker", "4-1-1" for "information", "9-1-1" for "help", and "101" for "basic introduction to a subject".

Darby Bailey

She is most known as the 'Voice of Tellme' and the voice of Verizon and AT&T's 4-1-1 Directory Assistance.


911911 call9-1-1 call
AT&T chose the number 9-1-1, which was simple, easy to remember, dialed easily, and because of the middle 1, indicating a special number (see also 4-1-1 and 6-1-1), worked well with the phone systems in place at the time (which 999 would not).

What Lies Beneath

Claire redials the phone to discover that he actually dialed 411, faking the conversation.

What's the 411?

debut album
The title, What's the 411?, derived from Blige's past occupation as a 4-1-1 operator; it was also an indication by Blige of being the "real deal".

List of yellow pages

Jamal's Yellow PagesJordanian Yellow PagesYellow Pages Canada
France: In France, Yellow Pages are referred to as Pages Jaunes. They are distributed free by Pagesjaunes.fr, a company affiliated with France Télécom. Pagesjaunes.com, the .com version of Pages Jaunes, was the issue of a major court case at WIPO; the original registrant, an individual from Los Angeles, won against France Télécom. This court decision defended by the Parisian Lawyer, Andre Bertrand, was path-setting for the whole European Yellow Pages industry, as it decided that the phrase "Yellow Pages" cannot be considered the property of a single company. Previously, many former state monopoly telecom companies outside the US had tried to ban competition by claiming the term "yellow pages", or the translation of "yellow pages" into the vernacular, as their exclusive trademark. Vivendi Universal moved to enter the French Yellow Pages market in 2001 with scoot.fr, but the attempt was a killed by a reorganisation of the struggling company. Another French editor of Yellow Pages is Bottin. More competition is expected in November 2005 from the liberalisation of "12", the former unique "4-1-1" number of Renseignements Telephoniques, French for Directory Inquiry. In November 2006 France Télécom sold its majority share in pagesjaunes.fr to Mediannuaire. In August 2007 pagesjaunes.com finally became active, giving France two different Pages Jaunes; thus creating agitation at pagesjaunes.fr, which reshaped their site and started a massive advertisement campaign all over France.

Automatic call distributor

automatic call distributionACDACD splits
Although ACDs appeared in the 1950s, one of the first large and separate ACDs was a modified 5XB switch used by the New York Telephone Company in the early 1970s to distribute calls among hundreds of 4-1-1 information operators.

400 (number)

HTTP status code for "Length Required", slang for information (see 4-1-1)

Computer Currents

Computer Currents described itself as: Computer Currents is the 411/911 magazine.

North American Numbering Plan

Area codeArea codesArea code(s)
411 – Local telephone directory service (Some telephone companies provide national directory assistance)

Reverse telephone directory

Grey pagesreverse lookupreverse phone number lookup
As cellular phones become more popular, there has been debate about releasing cell phone numbers into public 411 and reverse number directories.

Adragon De Mello

On March 15, 2001, the elder De Mello, allegedly called 4-1-1 asking for the phone number of the police and mentioning that he was dying of cancer.