Auto dialer

autodialerAuto dialingADADauto dialautomated phone callsautomatic callautomatic calling unitAutomatic dialingAutomatic Dialing and Announcing deviceautomatic dialing systems
An automatic dialer (auto dialer, auto-dialer, autodialer) is an electronic device or software that automatically dials telephone numbers.wikipedia
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Robocall

robocallsrobo-callrobocalling
When an autodialer plays a pre-recorded message, it is often called voice broadcasting, or robocalling.
A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot.

Voice broadcasting

message broadcastingvoice broadcastvoice broadcasts
When an autodialer plays a pre-recorded message, it is often called voice broadcasting, or robocalling.
An example of the use of this technology is automated phone surveys, where professional polling organizations place automatic calls to conduct surveys.

Telephone Consumer Protection Act of 1991

Telephone Consumer Protection ActTCPA
The Telephone Consumer Protection Act of 1991 was signed into law, in the United States, in an effort to put restrictions on auto dialing systems.
The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines.

Dialer

dial-on-demanddiallerfraudulent dialers
Dialer, dialers in general
Automated dialers such as those sold by Noble Systems, Avaya, and Convoso (formerly SafeSoft Solutions) can place calls using *preview*, *power*, auto dialing, or predictive dialing.

Telemarketing

telemarketertelemarketerstelesales
Telemarketing
A recent trend in telemarketing is to use robocalls: automated telephone calls that use both computerized autodialers and computer-delivered pre-recorded messages in a sales pitch.

Natural predictive dialing

Natural predictive dialing has the benefits of all of the above dialing modes.
Auto dialer

Speed dial

Speed Callingspeed dialing
Speed dial
Auto dialer

Telephone number

phone numbertelephone numbersphone numbers
An automatic dialer (auto dialer, auto-dialer, autodialer) is an electronic device or software that automatically dials telephone numbers.

Interactive voice response

IVRIVRSInteractive Voice Response (IVR)
This type of call is often called outbound interactive voice response.

Predictive dialer

predictive dialingpredictive diallerOutbound Dialler (OBD)
When an autodialer connects an answered call to a live agent, it is often called a predictive dialer or power dialer.

Modem

modemsdial-up modem56k modem
A regular PC, desktop or laptop, can be turned into an autodialer by using a telephony board or modem.

Telephone line

phone linelinetelephone lines
There are software programs which can set up an autodialer-like function over a physical telephone line using such hardware.

Voice over IP

VoIPvoice over Internet Protocolvoice-over-IP
It is also possible to run cheap or free autodialers without a modem or telephone line using the Internet and VoIP.

Telephony

digital telephonytelephonedigital
Traditional advantages of using telephony cards over simple modems include detecting touch tones and transferring calls directly through to the caller.

Dual-tone multi-frequency signaling

DTMFtouch-tonetouch tone
Traditional advantages of using telephony cards over simple modems include detecting touch tones and transferring calls directly through to the caller.

Call transfer

transferCT
Touch tones, call transfer, call progress detection, detection of answering machine and voice mail, and other telephony card features, are available in voice modem-based auto dialing systems.

Voicemail

voice mailvoice-mailvoice messaging
Touch tones, call transfer, call progress detection, detection of answering machine and voice mail, and other telephony card features, are available in voice modem-based auto dialing systems.

Music on hold

hold music.mohMOH
However, with single systems that initiate large volumes of calls simultaneously, telephony cards offload the PC by performing most of the telephony functions (call status determination, playing music on hold, answer machine detection, etc.).

Call progress analysis

call-progress analysis
With natural predictive dialing, call progress analysis (CPA) occurs in parallel with the agent connection, as opposed to the agent being connected after the CPA has determined that a live person is on the phone.

Compuspec

Compuspec developed the world's first line-powered dialler or Network Access Device called Zippy in 1992.

Cahaly v. LaRosa

Cahaly v. LaRosa is a lawsuit filed in federal court in 2013 that challenged South Carolina's law prohibiting most types of unsolicited consumer and political calls made by Automatic Dialing and Announcing Devices (ADAD), also known as "robocalls".

Computer telephony integration

CTIcomputer telephonycomputer controlled telephone system
Dialing - Automatic dialing and computer-controlled dialing (power dial, preview dial, and predictive dial).

Phone fraud

telephone fraudtoll fraudcramming
Autodialers may be used for a number of dishonest purposes, including telemarketing fraud or even as War dialing. War dialers take their name from a scene in the 1983 movie WarGames in which a 'cracker' programs a home computer to dial every number in an exchange, searching for lines with auto-answer data modems. Sequential dialing is easy to detect, pseudo-random dialing is not.

Hustle (company)

Hustle
Because Hustle's tool is not an "automatic telephone dialing system" using a "random or sequential number generator," it avoids violating SMS regulations in the Telephone Consumer Protection Act.