Get Satisfaction

Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States.wikipedia
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Technical support

supporttech supportIT Support
Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States.

San Francisco

San Francisco, CaliforniaSan Francisco, CACity and County of San Francisco
Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States.

California

CAState of CaliforniaCalifornia, USA
Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States.

Sprinklr

In April 2015, Get Satisfaction was acquired by Sprinklr, a social media management company.

Customer service

customer careservicecustomer feedback
When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically.

Bloomberg Businessweek

BusinessWeekBusiness WeekBloomberg
Muller explained in an interview with BusinessWeek that the website aims to be simple, noting that most customer-service solutions are too complex.

Ecover

MethodMethod Products
The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg.

Timbuk2

Rob HoneycuttTimbuk2 Designs
The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg.

Twitter

tweetedtweettweets
The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg.

Digg

Digg.com Digg.comDigg, Inc.
The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg.

Time Warner Cable

Oceanic Time Warner CableTime WarnerTWC101
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Verizon Communications

VerizonBell AtlanticGTE
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Comcast

Comcast CorporationComcast XfinityXfinity
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Mozilla

Mozilla LabsMozilla ResearchFirefox Marketplace
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Hohm

Microsoft Hohm
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

AMC Theatres

AMCAMC EntertainmentAMC Theatre
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Qantas

Qantas Frequent FlyerQantas AirwaysQantas Empire Airways
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Apple Inc.

AppleApple ComputerApple Inc
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Dell

Dell Inc.Dell ComputersDell Computer
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

Facebook

Facebook LiveFacebook.comFacebook, Inc.
Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.

First Round Capital

First Round
The website, which received an initial round of financing of $1.3 million, receives financing from investors that include First Round Capital, O'Reilly Alphatech Ventures, and SoftTechVC.

Freestyle Capital

Some of those investments include CoTweet, Get Satisfaction and CrowdFlower.