Ombudsmen in Australia

Commonwealth OmbudsmanOmbudsmanVictorian OmbudsmanNew South Wales OmbudsmanNSW OmbudsmanOffice of the Commonwealth OmbudsmanState OmbudsmanAustraliaDeputy Ombudsman of New South Walesmain article
Ombudsmen in Australia are independent agencies which assist when a dispute arises between individuals and industry bodies or government agencies.wikipedia
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Ombudsman

ombudsmenombudspersonPublic Advocate
Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems.
There are also ombudsman agencies in each state, a number of industry based ombudsmen, children's commissioners and many other complaint-handling and review agencies, as detailed in the main article.

Children's ombudsman

Children's CommissionerOmbudsman for ChildrenOffice of the Children's Commissioner
There are also several children's commissioner agencies at state and territory level.
The Commonwealth Ombudsman and State ombudsmen retain some jurisdiction over matters affecting children.

Australian Financial Complaints Authority

* Australian Financial Complaints Authority (AFCA) is the external dispute resolution (EDR) scheme for all complaints regarding the financial services industry, approved by the Australian Securities and Investments Commission (ASIC).

Energy & Water Ombudsman

Energy & Water Ombudsman (New South Wales)
*Ombudsmen in Australia

Dispute resolution

resolution of disputesdisputesinternational dispute resolution
Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems.

States and territories of Australia

Statestatesstates and territories
Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia.

Australia

AUSAustralianCommonwealth of Australia
Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia.

Government of the Australian Capital Territory

ACT GovernmentAustralian Capital Territory governmentGovernment
Through an arrangement with the Government of the Australian Capital Territory (ACT), the Commonwealth Ombudsman is also the ACT Ombudsman.

Department of Foreign Affairs and Trade (Australia)

Department of Foreign Affairs and TradeDepartment of Foreign AffairsAustralian Department of Foreign Affairs and Trade
The Office of the Commonwealth Ombudsman (the Office) also delivers an International Program, funded by the Department of Foreign Affairs and Trade, to improve the governance and accountability in the Asia-Pacific region, and supports and monitors the administration by other agencies of the Public Interest Disclosure (PID) scheme established under the Public Interest Disclosure Act 2013.

Deborah Glass

Deborah Glass is the current Victorian Ombudsman.

Alternative dispute resolution

ADRalternate dispute resolutiondispute resolution
Like government run ombudsman services, the services of external/alternative dispute resolution (ADR) are sometimes free for consumers.

Australian Securities and Investments Commission

Australian Securities and Investment CommissionASICAustralian Securities & Investments Commission
* Australian Financial Complaints Authority (AFCA) is the external dispute resolution (EDR) scheme for all complaints regarding the financial services industry, approved by the Australian Securities and Investments Commission (ASIC). Government or an independent regulator, such as the Australian Securities and Investments Commission (ASIC) may be involved by approving the scheme and ensuring that it complies with certain standards.

Office of the Australian Information Commissioner

Office of the Privacy CommissionerPrivacy CommissionerInformation Commissioner
In some cases, it may be more appropriate for complaints to be investigated by the Information Commissioner (formerly the Privacy Commissioner) who investigates complaints about breaches of privacy; the Australian Human Rights Commission (previously the Human Rights and Equal Opportunity Commission) which investigates complaints about discrimination because of race, sex or disability; or one of the other avenues of Australian Government administrative review.

Australian Human Rights Commission

Human Rights and Equal Opportunity CommissionEqual Opportunity CommissionAustralian Human Rights and Equal Opportunity Commission
In some cases, it may be more appropriate for complaints to be investigated by the Information Commissioner (formerly the Privacy Commissioner) who investigates complaints about breaches of privacy; the Australian Human Rights Commission (previously the Human Rights and Equal Opportunity Commission) which investigates complaints about discrimination because of race, sex or disability; or one of the other avenues of Australian Government administrative review.

Inspector-General of Intelligence and Security (Australia)

Inspector-General of Intelligence and SecurityOffice of the Inspector-General for Intelligence and SecurityOffice of the Inspector-General of Intelligence and Security