User review

user reviewsdishonest reviews
A user review is a review conducted by a computer user and published to a review site following product testing or the evaluation of a service.wikipedia
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Review bomb

review bombingreview-bombingreview-bombed
Review bombing is when user reviews are made en masse in order to more strongly influence the creator of a product or its sales, in response to an actual or perceived slight against the customers.
A review bomb is an Internet phenomenon in which large groups of people leave negative user reviews online in an attempt to harm the sales and/or popularity of a product, particularly to draw attention to an issue with the product or its vendor.

User (computing)

userusernameusers
A user review is a review conducted by a computer user and published to a review site following product testing or the evaluation of a service.

Review site

review websiteproduct review websiteproducts/services review
A user review is a review conducted by a computer user and published to a review site following product testing or the evaluation of a service.

Product testing

testingconsumer teststests
A user review is a review conducted by a computer user and published to a review site following product testing or the evaluation of a service.

Consumer

consumersconsumer marketend consumer
User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are paid to evaluate the product or service.

Consumer organization

consumer advocacyconsumer organisationconsumer group
User reviews might be compared to professional nonprofit reviews from a consumer organization, or to promotional reviews from an advertiser or company marketing a product.

Persona (user experience)

personasPersonamarketing persona
In a fake user review, an actor will create a user account based on some marketing persona and post a user review purporting to be a real person with the traits of the persona.

Text mining

text analyticsTextminingtext and data mining
Given a large set of multiple user reviews by different people, there are text analytics algorithms which can accurately predict which reviews come from the same individual authors.

Sentiment analysis

sentimentopinion mininganalysis
Sentiment analysis can be used to predict the extent to which a review is favorable or critical.

Uses and gratifications theory

uses and gratificationsuses-and-gratificationschooses to use
Uses and gratifications theory is a discipline which considers why anyone would volunteer time to create a user review.

Yelp

Yelp, Inc.Yelp!Yelp.com
Many researchers have profiled user reviews on Yelp.

The Invisible Guest

Contratiempo
The Invisible Guest opened to generally lukewarm critical response, and highly positive user reviews on a number of platforms.

ClassRanked.com

Over the next three months, Hall coded and developed a website that combined course evaluations, grade distribution data, and user reviews to offer students with comprehensive rankings of courses.

Freelancer

freelancefreelance writerfreelance journalist
Many of these websites have user review sections that affect the reputation of freelancers who list there, and which may be manipulated.